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Refund/Cancellation Policy
Effective Date: 03/16/2025
At Clean Auto Finesse, we strive to provide exceptional service and customer satisfaction. Below is our policy regarding cancellations and refunds for our services.
1. Appointment Cancellations
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We understand that schedules change. If you need to cancel or reschedule an appointment, we kindly ask for at least 24 hours' notice.
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Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee of [Insert Amount].
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No-shows or same-day cancellations may result in forfeiture of any deposit paid.
2. Deposits
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Certain services may require a deposit at the time of booking.
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Deposits are non-refundable but can be applied to a rescheduled appointment if notice is given at least 24 hours in advance.
3. Refunds
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Due to the nature of our services, all sales are final, and we do not offer refunds once a service has been performed.
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If you are dissatisfied with the service provided, please contact us within 48 hours so we can assess and resolve any issues.
4. Service Adjustments
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If you believe there is an issue with the quality of the service performed, we will gladly inspect the work and, if necessary, make adjustments at no additional cost within a reasonable timeframe.
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Adjustments are offered at the sole discretion of Clean Auto Finesse and do not guarantee a refund.
5. Late Arrivals
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If you arrive more than 15 minutes late to your scheduled appointment, we may need to reschedule or modifyyour service to accommodate other clients.
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Excessive tardiness may result in a cancellation fee.
6. Weather Policy
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If weather conditions prevent us from completing a scheduled service, we will work with you to reschedule at the earliest available time.
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Deposits will be transferred to the new appointment date.
7. Contact Us
If you have any questions or concerns about our Refund & Cancellation Policy, please contact us at:
Clean Auto Finesse
1047 E Mountain St Suite 117, Kernersville, NC 27284
(914) 466-0730